Erich „Rickerl“ Bohacek is a likeable loser who on the one hand tries to build up a music career and on the other still wants to be a good father for his little son.
The Viennese cab driver Maggy has all kinds of problems, not least monetary ones. But suddenly Maggy's financial problems could solve all by themselves when Juliette Koons, who has been reported missing, gets into her cab with a heavy suitcase.
Twelve-year-old Karli moves to the Alps, where his parents open a hotel. While helping with renovations, he discovers an old elevator that takes him back to 1938. There, he befriends a Jewish girl, Hannah, and a shoeshine boy, Georg. Together, they solve a mystery, and Karli realizes the dark fate...